Privacy Policy

Last updated: 26/06/2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

Who We Are

We are RL Associates Ltd, a UK-based organisation providing training, workshops, and consultancy services to help organisations address and prevent domestic abuse.

Our website address is: www.rlassociatesltd.co.uk.

What Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number

• Business details: company name, job title, organisation type

• Website usage data: IP address, browser type, pages visited (via cookies)

• Correspondence: information you send to us through forms, emails, or surveys

How We Use Your Information

We use your data to:

• Respond to your enquiries

• Provide and improve our services

• Send you information about our training programmes (with your consent)

• Fulfil legal or contractual obligations

Legal Bases for Processing

We process your data under one or more of the following bases:

• Consent: You have given clear consent (e.g. subscribing to our newsletter)

• Contract: Processing is necessary to fulfil a contract with you

• Legal obligation: We’re legally required to retain certain records

• Legitimate interests: To improve our services or respond to your queries

How We Store and Protect Your Information

We store your data securely using password-protected systems and encrypted communications.

Only authorised team members have access to your data.

We do not store data longer than necessary.

Sharing Your Information

We do not sell or rent your data.

We may share it with:

• Service providers (e.g. website hosting or email newsletter platforms)

• Regulators or legal authorities if required by law

All third-party providers are GDPR-compliant and only process data on our behalf.

We use cookies to improve your browsing experience and understand website traffic.

You can accept or decline cookies via your browser settings.

Your Data Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the ICO

To exercise these rights, contact us at: lukebarbier@rlassoicatesltd.onmicrosoft.com

If you have any questions about this policy or how we handle your data, please contact:

RL Associates Ltd

Email: lukebarbier@rlassoicatesltd.onmicrosoft.com or rebeccaorton@rlassociatesltd.onmicrosoft.com

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ